• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
HP Recommended
HP Envy x360 15-ee0xxx
Microsoft Windows XP

 i just bought a brand new HP Envy x360 15-ee0xxx , and am dismayed to find  that the webcam quality is awful. Porous, grainy,  with huge pixels (if that's the right word) very poor definition, coarse and oddly colored.

 

I was intending to use it to Zoom this winter, I have been using a webcam on my PC, which is fine, but confined to a small office not lit well enough for Zooming on dark days. I have an Ipad from probably 2011 I have used and a Chromebook, also older, all of which have far far better webcams.. clear, good color, sharp pictures. I am pleased to see that I can finally get a virtual background on this device, but the picture quality is horrible.  Is this a fault of all HP laptops, or just all Envy x 360s or just a defect unique to this particular device?    We chose it after looking at reviews over other models, other mfrs... but I don't recall any reviewer shouting out about the horrid webcam quality. Surely at this point in time, one of the more important qualities a laptop must have is a finely functioning webcam.  

 

Has anyone had the same experiences, or is this a defect of just this one computer, and if so, something that can be adjusted or is it just a lemon?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.