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HP Recommended
Omen ProdID 3VT96UA#ABA
Microsoft Windows 10 (64-bit)

I'd like to know if this unit is compatible with windows hello and if so How do I get windows to recognize it.

Right now it is not recognized as compatible.

It shows as a Realtek driver version 6.2.920.10291 

This is the hardware Ids 

USB\VID_0BDA&PID_58EB&REV_0007&MI_00
USB\VID_0BDA&PID_58EB&MI_00

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