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‎12-31-2020 02:07 PM

HP Recommended
Product: HP pavilion x360 convertible
Operating System: Microsoft Windows 10 (64-bit)

I have a HP pavilion x360 convertible, i bought a HP pen, i tab on the screen with the pen an nothing happened, i downloaded the pen app and said this screen do not work with this pen, even tough the pen instruction said it did. I went to the hp web site, follow instructions, updated the bios and the touch screen stop working. The screen works, meaning i can see, i can click with a mouse, but if i use the screen as touch screen (as it was up until now), the touch screen function is not working, i can not use the screen to tap on it but i can see and i can use the keyboard and the mouse, but i can not use it as a tablet anymore synce the touch screen capabilities do not work.

 

Need help.

 

Repavi

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