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‎01-05-2021 02:20 PM - edited ‎01-05-2021 02:24 PM

HP Recommended
Product: Pavilion
Operating System: Microsoft Windows 10 (64-bit)

I just received a new custom computer. Every time I try to turn it on I get Error 607: Primary (internal) Battery is Weak with Low temperature. I am able to continue with turning on the PC, but I want to know why and how to fix this error.

 

I tried to follow the steps on the link below to see if there was a BIOS update, but the page just spins for me. I also tried called support and the automated system said they could not take my call and to call back later.

 

HP Notebook PCs - 601 or 60X Error Displays on a Black Screen | HP® Customer Support

 

I cannot find much else about this issue online. Does anyone know anything about this? Thank you

Who Me Too'd this topic
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