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Color Laser MFP 179fnw
macOS 10.15 Catalina

I just bought and installed a new Color Laser MFP 179fnw. I extracted the paper tray, loaded it with some paper (A4), then tried to push it back into its slot. It went up to the beginning of the transparent  semi-cover, then it stopped with a click, leaving a part protruding from the printer's body. According to the printer, paper everything was fine, and paper was available. I tried printing, and it worked flawlessly. Still, the tray remains half outside of the printer's body.

How can I push it entirely inside?

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