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‎01-10-2021 10:48 AM

HP Recommended
Product: HP 15s-eq1510sa 15.6

 

HI,

I have a brand new laptop which has just finished a windows update. Now the sound is not working at all although it does still work through headphones.

 

ive checked the drivers, and done a troubleshoot and no problems reported but it is still not working.

 

The speaker is called Realtek. I haven’t uninstalled and reinstall this yet as it’s a new laptop and wouldn’t have thought I’d need to! 

can anyone help at all?

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