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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Envy 4520
macOS 10.12 Sierra

I have an HP ENVy 4520.  I used to be able to open the HP easy scan in the launcher to scan multiple pages into a single document.  Lately, when I try to scan multiple pages into a single document it does not work and I end up with multiple files.  How do I fix the setting so that I get one pdf file? Thanks for any help. 

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