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‎01-19-2021 04:18 AM

HP Recommended
Product: HP All-in-one 27-dp0001np
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

Does anyone here from the community has the same model of mine:  HP All-in-one 27-dp0001np ?

 

Please gather and share you experience.

 

I just bought my first HP several weeks ago (December 2020).

 

I felt like to buy an all-in-one set and the HP choice felt right to me. But...

 

Just after several minutes after initial setup completion (some required software, firmware and BIOS update, following the HP setup instructions), an annoying noise came to my attention:

 

It's the fan of the system (I believe the CPU fan), that produces a noise that perturbs my focus and after sever hours of thinking and writing (the main component of my computer usage) it gives me an headache.

 

It is not a loud noise. If you would measure it in decibels, it is not loud. The issue is the frequency of the noise, it is not a linear noise, it oscillates. It is absolutely annoying!

When I check the fan speed (at BIOS - version F.20), the numbers come constantly oscillating between nearly 1080rpm and 1120rpm. I believe it is this inconsistency of speed could be the reason of the noise to be so annoying. 

 

I wonder if any HP community member has the same model of mine and  I would like to hear from your comments on your fan noise, if you find it normal or not.

 

From the HP technical support team I would like a practical solution to correct this perturbing noise, because at the moment I found none.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.