-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
01-21-2021 10:59 AM
Product: Elite Book 840 G3
Operating System: Microsoft Windows 10 (64-bit)
Hi everyone,
Has anyone noticed that HP Support Assistant will NOT install on the latest Windows 10 Enterprise 20H2 build 19042.685
The SP107298 runs with no errors, it does install HP's support framework and ends with the normal "HP Support Assistant is now installed" only it isn't nowhere to be found. I checked its usual location but it isn't there. There's only one DLL in the "framework" folder where normally HP Support Assistant executable is found.
Any ideas?
Thank you
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.