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‎01-22-2021 01:59 PM

HP Recommended
Product: EliteBook 850 G7
Operating System: Microsoft Windows 10 (64-bit)

I have an EliteBook 850 G7 and bought an HP G5 usb-c dock so I could connect my 3 LG 22" displays to the laptop. 

When I close the lid the 3rd display comes on but stuck at 640x480 resolution.  

2 displays and the laptop work perfect.  Switching cabling from the dock to test with different displays shows the display working fine.  I have 2 connected with DP to DVI adapters and DVI cables to the monitors (they only have VGA and DVI).  The 3rd is an HDMI to DVI cable. 

 

I updated all of the firmware on the laptop and dock.  No go.  

Any ideas?

 

Thank You

Michael

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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