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‎01-25-2021 07:01 PM - edited ‎01-25-2021 07:04 PM

HP Recommended
Product: Envy x360
Operating System: Microsoft Windows 10 (64-bit)

HP ENVY x360 Laptop - 15m-ed0023dx. I originally purchased a USB-C hub that included an ethernet port. When initially connecting the ethernet cable, everything was great. Connected to the internet, no problem. Several minutes (maybe even an hour or more) later, the internet connection dropped out. It still showed up in connections as ethernet connected but "no internet". Unplugging and re-connecting brought it back up, but it soon failed again. I assumed it was a faulty hub, so purchased a new hub (different brand). I'm having the same issue with the new hub. Other devices connected to the USB ports on the hub continue to function when the ethernet drops. I have tried different CAT cables and completely different switches/networks with the same results. Any ideas what could be causing this? 

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