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‎01-28-2021 09:44 PM

HP Recommended
Product: hp envy 13 core i7 10th gen

I have the hp envy 13 core i7 10th gen.

 

When I go into sign in settings and I try to add my face id it says:

Yazi_0-1611894929771.png

 

When I click learn more though it doesn't tell me why the camera isn't compatible.

 

Please, someone, tell me why this is happening and how I can fix it or inform me if my laptop model does not have a compatible camera.

 

Thanks, Yazi.

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