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‎01-29-2021 10:33 AM - edited ‎01-29-2021 11:22 AM

HP Recommended
Product: hpofficejet 6958
Operating System: Microsoft Windows 10 (64-bit)

Getting 0x6100004a with no paper jam.  Cartridge stuck to right side. (Tired everything from the video to unjam a printer that's not jammed)  Out of warranty purchased 2018. Seems like this is a common issue for this printer.  They do have care plans but hearing this does not help at all when out of Warranty.  I need to  get it fixed, I'm a homeschooling Mother. Cant talk to a customer service  without a warranty. So what are my options? Help!

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