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‎02-07-2021 06:30 AM

HP Recommended
Product: HP SimpleSave
Operating System: Microsoft Windows 10 (64-bit)

I have an HP 1 TB External HardDrive that came with HP SimpleSave.  Currently I have version 1.0.2.38, the product is no longer working properly and it hangs up the PC.  I am assuming that there was a software change following the Windows 10 update.  Please let me know how I can correct the issue.  I need to use the application for my incremental backups.

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