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HP Recommended
HP 250 G5
Microsoft Windows 7 (64-bit)

When I purchased this laptop in 2017, the specs said it has bluetooth. But it never worked and my IT guy at office failed at solving the issue. I didn't look into it until recently, when I tried installing the drivers but it didn't seem to work.

I downloaded the following applications from HP website and installed them on my laptop:

BT_Win7_64_19.70.0.exe

sp75614.exe

sp76055.exe

None of them work. I end up getting "attrib +h C:\system.sav /s /d" message when I run the driver application.

Please help me get my laptop bluetooth working.

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