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‎02-15-2021 06:39 PM

HP Recommended
Product: All in one desktop pavillion 24-g020
Operating System: Microsoft Windows 10 (64-bit)

I just had to replace the hard drive in my All-in-one desktop Pavillion 24-g020 after it failed. Miserably I might add. The hard drive failure had been going on for a while but I chose to ignore it in hopes it would go away. It went away that's for sure.

So I ordered the exact same hard drive that was in my unit from Amazon.

Opened the all-in-one up, took out the old and installed the new one without too much problem. Turned on the computer and it booted right up...Sort of...The error message says no[operating system installed. No boot disk..

I knew this was coming. Of course, I need to install an operating system.

my question is from where? Can't I reinstall my ios with the key code designated to my computer? 

I am pretty sure this is the case but where and how do I download and install this on to my new drive?

I am sure it's something very simple and I am just missing it.

Thank you for your help.

LaLa :  )

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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