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‎02-23-2021 12:28 PM

HP Recommended
Product: HP Active Pen G3
Operating System: Microsoft Windows 10 (64-bit)

I've bought an Elite Dragonfly 8MK86EA in Nov 2020 that came with a HP Active Pen G3 included in the package. At the beginning pre-installed Pen Settings app allowed me to configure what the side buttons do as well as the contents of radial menu, but after a few months that stopped functioning (perhaps after certain Windows update but I'm not sure). When I tried to launch the app from pen & Windows ink setting, Windows demands an additional app (whatever that is) to open "wacomcomponentslen" link. If I open the app directly from start menu,  the app claims there's no compatible tablet in the system. Resetting the app didn't solve the problem. Then I thought about reinstalling the app, but I can't find download link anywhere in HP's website, nor in Microsoft Store; Pen Control seems incompatible with my device and anyway needs a 25-character code, which I have no clue on, to download it. 

 

Is there a way to restore Pen Settings app to configure side button behaviour?

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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