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HP Recommended
HP S2031a
Microsoft Windows 7 (64-bit)

Tried connecting to EarthLink internet and computer says internet available but there’s no list to choose from. When I attempt to create a connection it says modem problem 681. Not sure how to update network adapter if that’s the issue. I was able to connect to the internet before I switched to EarthLink. EarthLink is unable to help me. 

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