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‎04-12-2021 11:16 AM

HP Recommended
Product: Example: Pavilion Notebook 17-g078ca
Operating System: Microsoft Windows 10 (64-bit)

HP Pavilion Notebook 17-g078ca.

Blue screen error.

Stop code: PNP DETECTED FATAL ERROR.

I was using the laptop as usual, looking up a few things in the internet, left it in sleep mode and closed it while I got a drink. When I came back, opened the laptop again, and the blue screen message was there. Could not access anything after this and could not either reset or restore as I have forgotten the password used with the email in the laptop.

Many thanks for any help.

Andries.

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