• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion 21-a256in All-in-One Desktop PC
Microsoft Windows 8.1 (64-bit)

I am not able to access Microsoft Store in Windows 8.1 as it won't open. It just flashes on the screen every time I try to open it and then closes itself despite being open in the taskbar. I have even tried Windows Powershell and Command Prompt (Administrator) commands but they are of no help. Also the store is accessible on the other account logged into the computer but not on this one. If someone can guide me through some troubleshooting steps or some other type of assistance it would be highly helpful. Thanks!!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.