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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎04-21-2021 05:18 AM

HP Recommended
Product: HP Reverb G2
Operating System: Microsoft Windows 10 (64-bit)

My HP Reverb G2 just arrived and ever since my first setup I have been having issues with the Audio on the headset. The sound keeps automatically switching from my headset to my desktop speakers and back and forth. When i open the device manager under "Audio inputs and outputs" i see the option "Speakers (Realtek USB2.0 Audio)" keeps vanishing and coming back again and back and forth. Also under "Human Interface Devices" one of the "HID-compliant consumer control device" keeps vanishing and coming back and back and forth. I have tried all the USB ports on my PC, only one port works with the G2 and thats the port that is showing this problem. Hence am not able to receive sound from my VR headset. I have tried updating my BIOS as well to the latest versions but nothing helped. I tried contacting HP INDIA (as am from india) but was not successful. Kindly help me.

My system specifications are -

Processor - Amd Ryzen 9 5900x

Motherboard - Asus Tuf X570 gaming plus wifi

Video card - Zotac Geforce 3090 Trinity

RAM - Corsair LPX 32GB 3600mhz

Windows 10 64bit Pro

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