• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎04-24-2021 12:55 PM - edited ‎04-24-2021 12:58 PM

HP Recommended
Product: Envy m7-n011dx

My Laptop stopped working first started with Boot Device Not Found then when i pressed the power button the laptop wont start only the led on the power button turned on for 5 sec the off,  when pressed again the same thing happens. no screen image , no hd turning on noise, if i remove the ram and try to turn the laptop on same led power button for 5 sec, already removed the battery and pressed power button for 30 sec without charger and battery.

 

thanks in advance

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.