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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
HP DeskJet 3636
macOS 11.0 Big Sur

I cannot access my printer settings in the EWS as I do not now remember the correct admin password and I cannot find a way to reset it. I have tried all the tips here and I can't find any way to reset the printer to a state that allows me to reset the EWS password! Very frustrating and time wasting. It seems I am not alone. Please can someone help?

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