• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Microsoft Windows 10 (32-bit)

I know this is a windows 10 but nothing more specific than that. I started updating my computer at about 8:00. It was updating fine until it got to 57%. It then froze and hasn’t changed since then. It says,

Configuring update for Windows 10
57% complete

Do not turn off your computer 

I am very nervous and I have no clue what to do. Nothing I found online worked so this is what I thought might help. It is important that I get this working by tomorrow because my daughter and I use this everyday. Thank you for your help. 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.