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‎05-01-2021 06:53 AM

HP Recommended
Product: Pavilion x2 with part number K4C59EA
Operating System: Microsoft Windows 8.1 (32-bit)

A recent Windows Update causes a BSOD with the message KERNEL MODE EXCEPTION NOT HANDLED and afterwards another BSOD says IRQL NOT LESS OR EQUAL

 

I have the latest available BIOS version (F.12). I've also formatted the internal eMMC drive, and reinstalled Windows 8.1 from scratch. This laptop works perfectly well if you don't update it. It's stable and works well.

But if you try to update with a relatively recent cumulative update, it will brick itself and show those BSOD errors.

 

I'm trying to find which one is. I'm guessing it's probably one of those Microsoft updates that include microcode updates (those are very famous for causing BSOD).

 

Has anyone have more information about this bug? Do you know the exact update that causes this?

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