• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎05-12-2021 08:56 AM

HP Recommended
Product: HP Envy Desktop TE-01 with HSA-P001D keyboard
Operating System: Microsoft Windows 10 (64-bit)

The top row of keys on the wireless keyboard that came packaged with this desktop computer default to secondary functions, e.g. mute, volume up, volume down, etc.  To use them as function keys, you must press the "FN" key.  For example, pressing the 2nd key turns the volume down.  If I want F2, I have to press FN and then press the second key.  Unlike every other keyboard I have ever seen, there appears to be no way to lock these keys so that they default to the function keys instead of defaulting to the secondary functions. 

 

Here's what I have tried so far that has not worked:

- Press FN and Caps lock

- Press FN and Caps lock and hold it for 8 seconds

- Press FN and Escape

- Press FN and the little lock icon on the right (which just locks the computer)

- Enter BIOS to look for a way to disable Action Keys.  (The BIOS for this computer does not have this option)

- Install and implement keyboard mapping software (e.g., Keytweaker)

- Spend over an hour chatting with the HP support center

 

Is there any solution to this issue, or am I destined to have to buy a new keyboard?  This is the craziest design I have ever seen.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.