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‎06-06-2021 07:05 PM

HP Recommended
Product: HP Pavilion Laptop
Operating System: Microsoft Windows 10 (64-bit)

Hi!

 

I have an HP Pavilion running on Windows 10 64bit processer.  I recently got a USB-C Hub Multi Port adapter so i can display multiple external screens at once.  Unfortunately, when I plug in the external monitors to the USB-C Hub Multi Port adapter, the monitors are not recognized and nothing is displayed.  It's strange because I have external portable keyboard and mouse and when I plug in the USB transmitter into the USB-C Hub Multi Port adapter, my computer seems to recognize it.  Not sure why it does not recognize the monitors I have plugged into the USB-C Hub.  I don't believe the USB-C Hub is defective because it works with my friend's laptop (who has a Dell).  So I'm thinking it's something to do with my HP laptop.  

 

Any help is much appreciated! 

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