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‎06-13-2021 07:23 PM

HP Recommended

Hi Team


I have a brand new HP EliteOne 800 G6 24 inches all-in-one PC.

It is great, but since the switch it cannot detect my Samsung (2019) stand alone monitor. I have tried:

- updating/uninstall/reinstall graphics card

- new HDMI cable (cables and monitor still work fine with old HP laptop)

- switching to a VDA to HDMI cable

- power drain on new computer

- on/off/reset on all parts of the system

 

The only thing I can't do, as I don't have another monitor, is to try HDMI >> HDMI on a different monitor. 


By a process of elimination, maybe there is something wrong with the HDMI output on my new desktop?

 

It just won't detect that anything is connected at all. Is there any other way of testing the HDMI outlet (not requiring me buying ANOTHER monitor?)


Thanks

 

Laura

 

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