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‎06-14-2021 12:28 PM

HP Recommended
Product: HP ENVY X360
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Envy X360 laptop. Model 15m-ed0023dx.

 The last 2 times I did a windows 10 home update it updated the BIOS. I don’t want it to do that because if something goes wrong I have a non working computer. Had a problem with my old HP 8560p laptop where the cap & num lock would blink when turned on and took a while before I could get it to boot. Was told by HP support I need to update the BIOS to fix. Took about a month before the BIOS update would complete and fix the problem because during the BIOS update the computer would reboot then got blinking cap & num lock and had to hold power button to turn off.

 How can I disable the BIOS from updating when doing a windows update?

Is it the HP support assistant that is causing the windows update to do a BIOS update? Windows 10 update never updated the BIOS before. Thank you.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.