• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎06-25-2021 10:41 AM - edited ‎06-25-2021 10:44 AM

HP Recommended
Product: HP Pavilion Gaming Laptop 15-dk0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hello all,

 

When ever I plug my earphones into my HP laptop i get this error message:

Error.png

If I view it in the Microsoft Store it directs me to this app:

App.png

I have tried reinstalling it but it doesnt work.

If I want to use my earphones properly I have to plug it in twice, and hit the close button on the error message 4 times.

This is really starting to annoy me, could anyone help me with this issue?

 

Greetings,

 

Marc

 

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.