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HP Recommended
HP OMEN 15 15-en0008na
Microsoft Windows 10 (64-bit)

I'm running a NEW hp omen 15 (2020 AMD-RTX 2060 model), only a few months old it crashes constantly to black screens when gaming, and BSOD's when just watching youtube.

 

Updated all drivers to latest, updated all WIN 10 to latest. Still crashes approx every 15-30 minutes.

 

AMD Ryzen 7 4800H with Radeon Graphics 2.90 GHz

16.0 GB (15.4 GB usable)

Windows 10 Home

21H1

19043.1081

Windows Feature Experience Pack 120.2212.3530.0

 

 

 

The latest crash dump

crash dump file: C:\WINDOWS\Minidump\062721-10656-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F6B90)
Bugcheck code: 0xF7 (0xFFFFF8053CC90C60, 0x7A4E2195A4CB, 0xFFFF85B1DE6A5B34, 0x0)
Error: DRIVER_OVERRAN_STACK_BUFFER
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a driver has overrun a stack-based buffer.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

 

 

It also regularly BSOD's with IRQL-not less than equal and with the above. Whilst gaming it often crashes to a black screen, no error warnings and requires a hard-reset.

 

PSD

Who Me Too'd this topic
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