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HP Recommended
Hp Spectre x360
Microsoft Windows 10 (64-bit)

Hi All, 

I have just unboxed my brand new HP laptop, and the webcam is TERRIBLE! it says that it has a  HP TrueVision HD 1080p IR Webcam but the quality is heinous.  It is so grainy and distorted.  The settings are recommended, there is no new BIOS update,  and in order to get a clear picture I need to use it in a room thats mainly windows, in the day time with the lights turned on.  Otherwise its grainy and terrible quality.  

Anyone know how to fix this or did I just pay $3200 for a terrible zoom experience? 

Who Me Too'd this topic
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