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07-30-2021 06:01 PM
Product: Probook 4720s
Operating System: Microsoft Windows 10 (64-bit)
My HP Probook 4720s laptop has stopped turning on after I accidently dropped it. Now when I try to turn it on, there is a white light for a short time, then rapid orange blinking light above the charging port. I have tried replacing the battery, and after I did so the bootup screen went on, but inevitably turned off, and didn't show the bootup screen again. Please help me make this laptop turn on again.
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