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‎08-05-2021 11:02 PM - edited ‎08-05-2021 11:17 PM

HP Recommended
Product: HP Pavilion Desktop - 560-p101nt
Operating System: Microsoft Windows 10 (64-bit)

Greetings, I deleted 300 GB data from my hard disk manually. when I start the Windows in next day, it show me black screen with next text:

 

SMART Hard Disk Error

The SMART hard disk error check detected an imminent failure. To ensure not data loss, please backup the content immediately and run the Hard Disk Test in System Diagnostics.

Hard Disk 3 (309)

 

I tried to test it from System Diagnostics but my hard disk pass both tests. So I continue to startup and everything was fine. Then i opened HD Support Assistant, goes to HP PC Hardware Diagnostics and started Hard Drive Self Test. But it's failed. Here is the result:

 
TestVersion = 1.2.0.0
TestId = 53a826d5-9440-4b66-8cab-bf8a44956a7e
StartTime = 2021-08-06T07:21:46
ExecutionDuration = 00:02:07
Result = ExecutionFailed
ErrorCode = 304
FailureId = GLXT9S-000ANS-9XPGQK-614V13
==================================================
ShortDST failed: WDC WD20EZRZ-60Z5HB0, WD-WCC4M4HRX1J6
The previous self-test completed having a test element that failed and the test element that failed is not known
(0x4)

 

I can't understand. Everything was normal on startup System Diagnostics, but when i tried it from HP Support Assistant it has failed. By the way in HP Support Assistant, In the Storage section it says my Hard Disk is failed.

 

I tried to restart my computer but same things. So what should I do? Could it be because of the 300GB data that I deleted?

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