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‎08-12-2021 10:24 AM

HP Recommended
Product: HP Spectre x360 - 13-aw0009nh
Operating System: Microsoft Windows 10 (64-bit)

Please provide a working solution since I have tried everything.

My new hp Spectre x360 - 13-aw0009nh cannot connect to any wireless display. I have tried with numerous manufacturers and models and the issue is the same, as follows:

- it finds immediately the surrounding wireless displays

- when I click connect for the first time on any device, my computer name appears on the screen that it is trying to connect but after that disconnects immediately

- after this, if I try to connect, it says that connecting but nothing happens; external screen is black and stuck at "Connecting..."

 

  • Of course, I tried to restart the computer.
  • All drivers are up-to-date.
  • Windows is up-to-date.
  • I tried each and every screen with other devices (including my older ProBook) and all of them work fine.
  • I tried to reduce resolution to 1920×1080 or even lower.
  • I tried using both WLAN and LAN (via USB-C) internet connection.

All the above did not work.

Display works fine through USB-C HDMI adapter, but I really need the wireless option.

Please help.

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