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‎09-06-2021 04:50 PM - edited ‎09-07-2021 10:13 AM

HP Recommended
Product: All-In-One 24 F-0066 Desktop
Operating System: Microsoft Windows 10 (64-bit)

All-In-One 24 shut down unexpectedly on its own yesterday. Turned it back on and it powered up normally. Today it shut down again, but won't power up. No green light on back above power cord receptacle. Tried a hard reset (unplugged power cord and held On button for 15 seconds) and also tested AC adapter/power cord with a multimeter and got 19.5 volts at the computer end. Any ideas? Thanks.......

 

*Update* Last night before bed I tried one last time to turn it on and it started up normally.  This morning while online, it crashed again and won't power up, just like yesterday. Motherboard or power supply problem? I'm stumped......

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