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‎09-28-2021 12:38 AM

HP Recommended
Product: HP Spectre x360 15 2020
Operating System: Microsoft Windows 10 (64-bit)

Dear friends and service support, i noticed this on my 2020 spectre x360 16

The scratch are opposite of the touchpad corners.. it means that when lid is closed, screen toutch on it..

I hope that support and care could solve that with a complete supstitution of screen body and with a screen protection glass applied.

 

I see that this problem is common with other people with other spectre (also 13 and 15 screen size).

 

thanks a lot

 

scratch_sign.jpgscratch_original.jpeg

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