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‎09-28-2021 08:36 AM - last edited on ‎09-28-2021 11:58 AM by Retired

HP Recommended
Product: 15-dw0088ca
Operating System: Microsoft Windows 10 (64-bit)

On September 27, 2021, I bought this laptop:

 

HP 15.6" Laptop - Natural Silver (Intel Core i5-8265U/512GB SSD/8GB RAM/Windows 10)

Model Number: 15-dw0088ca

 
 
The Device Manager shows:
Sound, video and game controllers
- Intel (R) Display Audio (Date: 2020-02-25, Version: 10.27.0.9)
- Realtek (R) Audio (Date: 2020-03-26, Version: 6.0.8924.1)
 
Unfortunately, this computer outputs no sound in the internal speakers. However, the headphones work if I connect them. Is there a fix?
 
 
 
 
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.