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13-ap0063dx

My laptop has been stubborn since the most recent Windows update. It is having boot up issues the past month. Battery is charged and I see a white LED on when plugging in. I try all the tricks...press mute + power 15 secs, unplug peripherals, etc. 

 

I end up patiently waiting and then it magically turns on after it has made me frustrated to the point of cursing. But this is typically after 30-60 mins.  Today it's not working. 

 

Is this a known issue? Is there an easy fix? 

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