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‎10-07-2021 09:57 AM

HP Recommended
Product: HP Pavilion All-in-One - 27-d0005na

pxl_20211007_153535761.jpgpxl_20211007_153530784.jpg

This started as feint cracks in the area of the charging port. I wonder if it is caused by heat from the charging port. I sent it off for repair and it came back from HP saying is is cosmetic damage and out of scope for warranty repair. On return from the engineer, the feint cracks were more pronounced and then after sitting on my desk for 8 hours and charging my phone, this 1cm x 0.5cm plastic chip just drops out. Anyone else had this issue? 

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