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‎10-27-2021 08:22 AM

HP Recommended
Product: HP laptop 14-ck0505sa
Operating System: Microsoft Windows 10 (64-bit)

I have 2 Hp 14 laptops the the win11 tpm bios update has broke. Nothing i can do will fix them. I have tried win+ B but that just rebuilds the same bios F6 and power button rebuilds same bios version which is 64 I have created a usb key using the hp support assistant with version 63 of the bios on but  if itry roll back it cannot find anything on the usb but  there being files on it try win+ B with usb in it fails, windows recovery does not work system recovery does not work. Obviously i would like to run win 11 in the future but i did not ask for these updates  all i done was switch laptop on and updates started automatically. Now I am left with laptops with black screen I have tried external monitor still the same reseated memory . I think that even if i by a new motherboard the updates will keep happening and if I stop them they will just keep coming back.. Has anyone got any solutions?

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