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HP OfficeJet Pro 9020
Microsoft Windows 10 (64-bit)

When I use a piece of thick paper, the printer works fine, but when I load card, the feeder does not feed properly - the printing comes in the wrong place. It seems that it is feeding the card too slowly. This happens in both trays. I want to have Tray 2 permanently set up to print my gift cards and it just doesn't work!

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