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HP Recommended
hp pavilion x360 convertible 14m-cd0xxx
Microsoft Windows 11

Updated my laptop to windows 11. After updating I can't use my usb port, Camera, And laptop won't shutdown properly.

 

Check driver:"

This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful."

 

hardware driver ids:

PCI\VEN_8086&DEV_9D2F&SUBSYS_8486103C&REV_21

PCI\VEN_8086&DEV_9D2F&SUBSYS_8486103C

PCI\VEN_8086&DEV_9D2F&CC_0C0330

PCI\VEN_8086&DEV_9D2F&CC_0C03

 

I tried to update hardware/driver using windows but it still not fixed.

How to fix this?

Who Me Too'd this topic
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