I tried to follow the instructions of an HP assist comment after seeing that others had the same issue a few years ago. I'm not sure whether or not it's the fact that I haven't installed Windows 11 mainly because I don't prefer it over 10, so I don't know if it's a system issue or not. I've attempted to do all I could to get my headphones to connect through the jack because they worked when I tested them on my other devices. It is a 3.5 mm jack, and I can't get it to connect to my computer. I would like to know how I can fix this without having to get windows 11