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‎12-01-2021 02:44 AM - edited ‎12-01-2021 02:46 AM

HP Recommended
Product: Monitor E273m
Operating System: Microsoft Windows 10 (64-bit)

Hi, I've just bought a monitor E273m with built in speakers and camera. 

I connected laptop and monitor via the display port cable and the USB-A to USB-C cable.

I also installed the monitor's driver.

However, the camera is still not working.

When I run the firmware "HP E243m and HP E273m Monitor Webcam Firmware Update" i get a banner saying "camera device not found".

 

I am so close to returning the monitor, this is my last hope. Please help.

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