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‎12-05-2021 06:13 AM - last edited on ‎12-05-2021 11:31 AM by Retired

HP Recommended
Product: 15-dy1091wm
Operating System: Microsoft Windows 10 (64-bit)

i installed a different operating system on my laptop and wanted to reinstall windows i used the official iso of windows from Microsoft but i didn't get any of the HP software's back such as, Hp support assistance, hp jumpstart and many more. before it included with office and MC afee but there was nothing i tried factory resetting by f11 menu, i tried local as well as cloud recovery but still no hp apps. i know we can install hp support assistance back but not jumpstart. i searched a little and found out about cloud recovery but for my laptop i think it is not supported. can anyone help me out how to get back to how my laptop originally started. and if possible S mode

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