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HP Recommended
Elitebook 850 G1
Microsoft Windows 10 (64-bit)

Hey everyone,

 

On my hp laptop, I did a clean install of windows 10, and all the hp software that came with it was deleted. Then I noticed that my f6 (volume down), f7 (volume up), and f8 (mute microphone) weren't working. I downloaded the hp hotkey support and it fixed the f6 and f7, but the f8 key still doesn't work. Then I found out about hp quick launch utility, and I want to download it and see if it can fix my problem. But I can't find where to download it. I already checked my drivers and software page, but there's nothing there. Anyone know how to download it? 

My device is 
HP Elitebook 850 g1
Windows 10 64 bit

Who Me Too'd this topic
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