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12-28-2021 12:52 AM
Product: 15s-du2040tu
Operating System: Microsoft Windows 10 (64-bit)
Hey there! I was experiencing some problems with my PC so I clean installed windows. It wiped out all installed drivers but it reinstalled most of it. I have a fingerprint reader and have used Windows Hello before clean installing but now I'm missing the driver for the fingerprint reader and cannot use it. I need it so where can I find the drivers?
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