• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!

‎01-04-2022 08:35 AM

HP Recommended
Product: HP 6590

I am getting a error message that the original is jammed or document feeder is dirty. I have cleaned the rollers, sprayed inside with compressed air, turned printer off and back on and taken everything apart to check. Nothing is jammed. I have never used the scanner part and barely use the copy option. I print from my phone and I barely do that, I haven't gone through a ream of paper yet in about 3/4 years (just to give an example of how little this printer is used) What else can I do to fix this issue? 

Tags (1)
Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.