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‎01-10-2022 10:04 AM

HP Recommended
Product: Elitebook 840 G2
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I have an Elitebook 840 G2 with Intel HD Graphics 5500. I can connect a second monitor Vga to Vga and it works fine. On that same monitor, if I connect with a Vga (laptop) to Hdmi (monitor), the monitor receives no signal.

Connecting another laptop to that same monitor with an hdmi cable works fine.

 

I have updated the graphic card drivers but it still doesn't work.

 

Does anyone have any tip on what could be the problem or what I could be trying/checking next?

 

Thanks in advance!

Carlos

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